WHO WE ARE

The Tek is an MSSP that has provided cyber security services and Managed IT support to small and medium-sized businesses since 2002.

Our team is curious and committed, our office is relaxed and fun, and our work is challenging and rewarding.

You’ll notice our inclusive atmosphere right away. We’ve built a respectful and nurturing company, where everyone has a voice. Not only do we welcome opinions and suggestions from anyone at any level, but we also actually listen to the ideas and implement those with the most potential to help us grow.

We are proud of our long-term relationships – with our clients and with our employees.

We operate in an environment of trust and transparency. We value collaboration and innovation, and there are unlimited opportunities to excel. Our ideal colleague is a lifelong learner who is motivated and energetic. If that’s you, let us know.

Client Onsite Support I.T. Engineer – Current Open Position

 

Click Here to Apply for the Position

Job description:

We are looking to add a Client Onsite I.T. Engineer to our team. Primary roles will include providing I.T. Support requests through our helpdesk, I.T. Installation of Servers, Desktops, Switches, Wireless Access Points, SD WAN, Firewalls and Office 365. Must be willing to work after hours and on weekends as needed. This Technician will be working directly with our clients so strong social and communication skills are a must. Responsibilities include but are not limited to the following.

  • Provide day to day support for support requests from our customers.
  • Maintain, monitor, analyze system components to offer recommendations on system security, network, and computer utilization.
  • Assist in Disaster Recovery / Business Continuity Planning and Testing.
  • Plan and perform appropriate policy & procedures, documentation, and inventory assessment.
  • Propose and install new software releases, system upgrades and security patches.
  • Support multiple Office 365 environments.
  • Work in conjunction with and under direction of level 2/3 Tech’s.
  • Work with upper management
  • Maintaining client’s vendor relationships

Minimum Requirements:

  • 2 Years of Help Desk Experience.
  • Basic to Advanced hardware and software troubleshooting skills.
  • Basic MS Office Skills including Excel, Word, Outlook and PowerPoint.
  • Basic Networking and troubleshooting skills.
  • Microsoft Active Directory knowledge and understanding.
  • Microsoft Windows OS knowledge and understanding.
  • Microsoft Office 365
  • Basic VMware and Windows Hyper-V knowledge.
  • Knowledge and Understanding of basic backup technologies.
  • Be able to create and maintain internal and client facing documentation.

Additional skills that are a plus include:

  • Cyber Security
  • Advanced VMWare and Windows Hyper-V.
  • VOIP
  • Firewall, SD WAN, WiFi setup / configuration.

Education/Experience: Bachelor’s degree in computer science or equivalent discipline required.

Additional certifications: A+, CCNA, Security+, and other related certifications are a plus

Benefits: Medical, Dental, Vision, generous PTO and company paid holidays.

Job Type: Full-time

Salary: $50,000 – $60,000

Click Here to Apply for the Position